Upload your docs, FAQs, and product data — we build a RAG-powered assistant that answers customers accurately, cites its sources, and hands off to humans when it should. On your site, in your app, or on WhatsApp.
Hi! I’m trained on Klugora’s docs. Ask me anything — or tap a question below.
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Try a question
How much does a chatbot cost?Can it reply on WhatsApp?What if it doesn’t know the answer?How long to launch?
Hands off to Priya
when it actually matters
// inside the product
See the bot in the wild.
Web widget — cited answers, right on your siteWhatsApp — order lookup, then a clean handoff to a human
// retrieval-augmented generation
Your knowledge in. Cited answers out.
Why our bots don't hallucinate: every answer is grounded in your documents, with the source attached.
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Ingest & chunk
Your docs, FAQs, sites, and PDFs are parsed, cleaned, and split into semantically meaningful chunks — synced automatically when sources change.
ParsersAuto-sync
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Embed & index
Every chunk becomes a vector in a search index tuned for your domain language — hybrid semantic + keyword retrieval.
EmbeddingsVector DBHybrid search
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Retrieve & rerank
Each question pulls the most relevant chunks, reranked for precision, so the model sees only what actually answers the question.
RetrievalReranker
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Answer & cite
Claude or GPT writes the answer strictly from retrieved context — with the source attached and confidence thresholds enforced.
Claude / GPTCitationsConfidence gates
Grounded in your knowledge
It only knows what you taught it.
No generic internet answers, no invented policies. Every response traces back to a document you uploaded — your pricing, your policies, your product specs — kept in sync automatically as they change.
Knowledge in
Feed it anything you have.
No content rewriting needed — we ingest what already exists and keep it synced as it changes.
PDFPDFs & manuals
WebWebsite & help center
DocGoogle Docs / Notion
FAQFAQs & macros
APIProduct & order APIs
CSVCatalogs & price lists
TktPast support tickets
VidVideo transcripts
Answers out
Deployed where customers already are.
One brain, every channel — same knowledge, same tone, synced conversation history.
Website chat widget
A branded widget on your site — styled to your design, not ours.
WhatsApp Business
Official API. Order status, bookings, and support where customers already message.
In-app assistant
Embedded in your product for onboarding, help, and smart search.
Slack / internal
The same brain answering your team’s questions on internal docs.
When it's time for a human
Escalation feels like a handoff, not a dead end.
When a question needs judgment — a refund, a complaint, an edge case — the bot hands off with the full conversation attached. Your team picks up mid-conversation, not from scratch.
// guardrails
A bot you can put in front of customers.
Citations on every answer
Each reply links the exact document it came from — customers and auditors can verify.
Confidence thresholds
Below the line, the bot says "I don't know" and escalates — it never guesses.
Human handoff
Seamless escalation to your team with full conversation context attached.
Conversation analytics
Every chat scored and clustered — you see what customers ask and where the bot needs training.
WhatsApp automation
Where your customers actually message you.
Via the WhatsApp Business API, the same RAG brain answers order status, product questions, and bookings — instantly, in the customer's language. Complex cases route to your team with full conversation context.
✓Official WhatsApp Business API — no gray-market gateways
✓Order lookups & bookings via live API calls, not canned replies
✓Human handoff with full context when the bot reaches its limits
Hi Maria! Order #48213 shipped yesterday and is out for delivery today before 6 PM. Tracking: DHL-99120 📦
Can I change the delivery address?
Since it's already out for delivery, I've flagged this to our team — a human will confirm with the courier in the next 15 minutes. You'll get an update right here. 👤
↳ handed off to support · full context attached
E-COMMERCE SUPPORT
3,200 tickets/month automated
was: 3-day repliesnow: 3 seconds
SAAS ONBOARDING
Docs bot with 78% self-serve rate
was: 2 support hires plannednow: 0 hires
CLINIC BOOKINGS
WhatsApp booking assistant
was: phone-only, 9–5now: 24/7, +41% bookings
What customers actually see
A conversation, not a contact form.
Your customers already live in chat apps. We meet them there — no ticket numbers, no waiting on hold, just an answer that sounds like your brand and moves at the speed of a text message.
// start
Your knowledge base is enough to start.
Send us a link to your docs or FAQ — we'll reply with a working demo trained on it, plus a fixed quote.
